ATTN: All Staff
RE: Emergency Preparedness
In the event of a closing of the Clearwater Operations Center next week due to Hurricane Dorian please be advised of the following:
- All employees working out of the Clearwater site have received direction to take their laptop computers with them when they leave this weekend in order to have ability to work from home so that business ops may continue as usual
- In the event that employees are unable to work due to power and/or internet outages your contacts will be as follows:
- Underwriting: Loree Haugom, telephone number 727-214-6491 OR 616-940-3000 and call will be forwarded to Loree
- Closing/Compliance: Ryan VanDyk, telephone number 616-974-9212
- Retail Processing: Mary Spirou, 727-497-6625 OR 616-940-3000 and calls will be forwarded to Mary
- We have many employees in each department who work offsite already outside of Florida and they will be prepared and able to work on all files requiring immediate attention
- Final Inspection – FEMA Disaster Area Final Inspection will be required on all files where the subject property is located in a county designated a disaster area by FEMA. The FEMA Inspections cannot take place until after the designation is made and will be required prior to closing. We have seen in the past that the disaster area designation can take up to a few days after an major weather event happens as it takes FEMA time to assess the situation. Given this scenario, business will continue as usual until we know where inspections will be required. Costs of inspections can be re-disclosed to the borrowers. Inspections required for any loans already closed will be covered by VDM.
If you have any questions or concerns, please do not hesitate to reach out to Rich Passanante, Loralynne Ball or Jeanie Nivison.
Thank you.