Corporate Communications

Upcoming Changes to Office365 Authentication

In a continuing effort to protect our client’s data and improve security, the IT department will be enabling multi-factor authentication for all e-mail, skype for business, and SharePoint accounts. This change is mandatory and will be company-wide.  In order to do this, we will first need to change how Outlook, Skype, and SharePoint/One Drive clients authenticate to Office365. We will be making this change the evening of April 9th. Within 24 hours you may receive a prompt asking you to re-enter your password.  You could still receive this prompt even if you already have passwords saved.   Simply re-enter your current e-mail credentials and you will be logged in normally. If you are unable to log in after entering your current username and password, please send an email toithelpdesk@vandykmortgage.com and a support technician will reach out to you.

 

After the authentication change has been made, the IT team will start enabling multi factor authentication for everyone on a user by user basis. A technician will reach out to each employee individually to help get multi-factor authentication (MFA) set up. Similarly to the April 9th change, this will require you to re-enter your current credentials which will bring you to the MFA setup window.  IT Support will directly walk you through this configuration.

 

A note regarding how MFA functions, you will have two options:

Option 1: Receive a security code texted to your mobile phone anytime you attempt to log in from a new device or

Option 2: Use a code from the Microsoft Authenticator app.

 

Please Note that this will only happen when logging into a new device for the first time, a password change, or if you do not open outlook within 14 days. You will not need a security code texted every time you open outlook.

To prepare for these changes, please verify you know your e-mail credentials by visiting https://portal.office.com and logging in. If you do not remember your credentials, please open a ticket with the help desk by sending an e-mail to ithelpdesk@vandykmortgage.com and a support technician will reach out to you to get it reset.

Corporate Communications

Update to New VA Disclosure Announcement

Per the March Lending Announcement, there is a Loan Comparison Disclosure now required on VA Refinances that needs to be sent to the borrower within 3 days of application. We would like to provide a second option for branches in an effort to make the change easier.

 

Ellie Mae has been working on a new form in Encompass that will allow it to be filled out and sent with the initial disclosure package but it has not been released yet, hopefully sometime within the spring. In the meantime there is a second option you may utilize besides pulling the disclosure from Underwriting’s Shared Files and manually filling it out as instructed in the March Lending Announcement.

 

You may utilize the Net Tangible Benefit Tool within Encompass to fill in all previous loan information, reason(s) for the refinance, timeframe for recouping closing costs and other information we are required to provide per VA Circular 26-19-5. Instructions for providing the information has been provided by Ellie Mae. Please Note: you must manually fill in the “Borrower Received Reasonable, Tangible Net Benefit” box at the bottom as well since that will help fulfill conditions noted in the circular.

 

The Origination Compliance Department will review the file at initial disclosures to ensure one of the options has been completed.

 

An updated form for either option is also required in the closing package as new information from the previous loan comes to light and the current loan changes so we will also place a Pre-Closing Condition into the file for the form to be updated and provided in the closing package.

 

If you have any questions please contact Compliance@VanDykMortgage.com

 

26_19_5

NTB Screens and Fields

VA Refinance Comparison Disclosure

Corporate Communications

Paid Sick Leave – Notice to Employees

Dear Employees,

 

The Michigan Paid Sick Leave Policy goes into effect today, Friday, March 29.   Additional states such as: CA, WA , AZ and MD, which occupy VDM employees, have also adopted Paid Sick Leave policies.  While each state’s policy varies somewhat we’ve developed policies to meet the criteria for those states (listed above) where these laws are in effect. Paid Sick Leave Polices for these states are posted in VDM office. These polices are also located on our intranet: HR and Payroll/Shared Files/Documents for Employees/Federal Labor Law Posters.

 

The purpose of the law is to provide employees paid leave to attend to matters for themselves or defined family members for:

 

  • Recovery from mental or physical illness
  • Medical diagnosis
  • Treatment
  • Preventative care
  • Personal time related to closure of child’s school or day care or requirement to attend child’s school or day care
  • Personal time related to domestic violence or sexual assault

 

State laws requires employers to provide a given number of hours of sick time per year to all employees covered under the Paid Sick Leave Act.  Employees who are under the current PTO policy will continue to accrue hours at the current PTO rate.  Since by definition PTO can be used for sick time, personal, or vacation, employees covered under the current PTO policy will see minimal change.

 

Changes made to our PTO policy include the following:

 

  • PTO may be requested in one hour increments
  • New employees will accrue PTO on the first day of hire; however, a waiting period of 90 days will be in effect before benefits may be used

 

Employees not eligible for PTO (Full-time and Part-time Sales staff and Part-time non sales employees who work 12 hours or more per week) will receive 40 hours of sick time at the beginning of each year effective immediately.  These hours will not be carried over nor will they be paid out upon termination.

 

Attached are PTO and Sick leave policies that have been updated and or developed to meet state regulations.  Should you have questions, you may address them with your Manager or contact your Human Resource department at hr@vandykmortgage.com.

 

Kind Regards,

 

Margarita

 

Paid Sick Leave Policy[1]

Paid Time Off updated 3 29 2019[1]

Corporate Communications

March Closing Deadline Reminder

Hello Team!

 

In an effort to close every loan possible and give every team member the appropriate time to work loans we are sending out this deadline reminder.

 

Loans closing Thursday, 3/28:

  • Lock and COC re-disclosure: Fri 3/22/19 ß re-disclosures must also be executed by all borrowers by Sun 3/24/19
  • Resubmittal deadline: Mon 3/25/19 by 4PM local branch time
  • CD deadline: Mon 3/25/19 ß CDs must also be executed by all borrowers
  • CTC: Tues 3/26/19 by 3PM local branch time

 

Loans closing Friday, 3/29:

  • Lock and COC re-disclosure: Mon 3/25/19 ß re-disclosures must also be executed by all borrowers by 11:59PM Mon 3/25/19
  • Resubmittal deadline: Tues 3/26/19 by 4PM local branch time
  • CD deadline: Tues 3/26/19 ß CDs must also be executed by all borrowers
  • CTC: Weds 3/27/19 by 3PM local branch time

 

Please make sure you are locking and resubmitting your loans by the deadlines in order to keep your closing dates on track. Thank you!