Author: VanDyk Mortgage

To better assist our branches, please see the below timeline, based on Estimated Closing Date, for CD deadlines during our upcoming 3 day weekend:

ECD of 5/28 – will need CD signed by 5/23
ECD of 5/29 – will need CD signed by 5/24
ECD of 5/30 – will need CD signed by 5/24**
**for an ECD of 5/30, the CD must be sent on the 24^th, but can be signed on the 25^th
ECD of 5/31 – will need CD signed by 5/28

Thank you, and please reach out to compliance@vandykmortgage.com with any questions or concerns!

***************** SERVICE RESTORED @ 2;39 pm***********************

Good morning everyone,

Currently, the Florida phone system is experiencing an outage. This means that incoming or outgoing external calls will not be sent or received.

We will update everyone when the system is back up and running.

Update: 12:50 PM – A field technician has dispatched out to the trouble location they gave us an ETA of 1:24 EST

Update: 11:45 AM – Frontier has been unable to diagnose the problem remotely and have dispatched a technician to come onsite.

Update:  10:44 AM   –  The outage has been confirmed to be with our carrier Frontier and they have not provided us with an ETA for resolution at this time.

Hello Everyone,

As a reminder, in order to get your loan through the TRID process and into closing ASAP, please be sure your file has all the items that are required to clear the TRID review. See the attached TRID Ready Guide for everything you will need.

Also, please make sure you are entering your TRID Ready Date once your file has all the TRID items completed. Compliance prioritizes files by TRID Ready Date, so please do not forget to add this date.

We are doing everything we can to maintain our turn times, please help us do so by following the attached guide as closely as possible.

Thanks!

TRID Review Checklist – Branch Summary 5-17-19

Dear Staff,

We are happy to announce that Sr. Management has approved an additional floating holiday this year!

The additional floating holiday will be assigned to Friday, July 5, 2019.

Any pending or approved PTO requests for this date has automatically been cancelled.  No action is needed on your part.

Kind Regards,

Margarita Hays

Human Resource Manager

We have a new payment option when placing appraisal orders, when you choose Deferred CC and place your appraisal order the borrower will receive the below email to enter in their credit card information themselves.  This will eliminate the need for you to gather credit card info yourself and entering it into the order in Encompass.

Mercury placed this live yesterday without notifying us it was ready and any orders placed in the past 30 days that had this option chosen received an email.   We will send out a retraction and an apology.

When they clink on the Pay Now link they will get directed to a secure site that will display the amount and an area to enter their credit card info.

Thank you,

Good afternoon,

Please see the attached memo regarding Brokered Loan Policy.

Thank you,

Attachment:

Brokered Loan Memo 04.26.19

TCF Bank will be hosting a training to review their products and process.  Join us on Monday May 13^th at 2pm Eastern for this beneficial opportunity to review second lien and HELOC options!

Join WebEx meeting
Meeting number: 803 673 969

Join by phone
Call-in toll-free number (Premiere): 1-833-823-2663 (US)
Call-in number (Premiere): 1-719-955-2431 (US)
Show global numbers
Audio Passcode: 325704

Can’t join the meeting?

Good afternoon everyone,

Please see the attached memo from the Lending Management team regarding the Underwriting Department.

Thank you,

Attachment:

Underwriting Department

Effective April 26^th, 2019 FirstBank is exiting the non-agency/Jumbo Market.  Any active loans that are not locked will need to be locked by 4pm EST on April 25^th. All loans will need to close and fund by May 15^th, 2019. They will not be allowing extensions so the May 15^th date will be a hard cutoff. We are sorry for the short notice and for any inconvenience this may cause.  FirstBank released the notice late Monday April 22^nd.

Should you have any questions please direct them to secondary@vandykmortgage.com.

Thank you,