Corporate Communications

URGENT: Credit Only Approvals (TBD Workflow)

URGENT: Credit Only Approvals (TBD Workflow)

Link to Document – TBD workflow

Per the announcement below the Milestone update took place overnight last night.   With this conversion we’ve ran into some issues with access to certain loans.   If you’ve lost access to a loan in Encompass PLEASE LOG OUT OF ENCOMPASS AND BACK IN.  If this doesn’t resolve your issue, please email Brian Dinsmore at: bdinsmore@vandykmortgage.com and he will help reset the loan for you.

NOTE: When emailing Brian Dinsmore please include the following

    • Loan Number
    • Users assigned to the loan (LO, LP, UW. Ect.)
    • Milestone the loan is currently in

Thanks,

Corporate Communications

UPDATE – Tax Transcripts 4506T

Tax Transcripts

With the recent shut down of the Federal Government, Tax Transcripts were put on hold as the IRS was not processing these requests. On Monday, Corporate Communication sent out stating that the IRS will resume processing 4506-T requests as of Monday, January 7, 2019.

Our investors are now lifting the suspension and will start requiring Tax Transcripts immediately.  Please go through your pipelines and ensure that you have ordered your transcripts and do the necessary follow-up to ensure we received these transcripts in time for closing.

Please let us know if you have any questions.

Thank you,