We have a new payment option when placing appraisal orders, when you choose Deferred CC and place your appraisal order the borrower will receive the below email to enter in their credit card information themselves. This will eliminate the need for you to gather credit card info yourself and entering it into the order in Encompass.
Mercury placed this live yesterday without notifying us it was ready and any orders placed in the past 30 days that had this option chosen received an email. We will send out a retraction and an apology.
When they clink on the Pay Now link they will get directed to a secure site that will display the amount and an area to enter their credit card info.
Thank you,