URGENT: Credit Only Approvals (TBD Workflow)

Link to Document – TBD workflow

Per the announcement below the Milestone update took place overnight last night.   With this conversion we’ve ran into some issues with access to certain loans.   If you’ve lost access to a loan in Encompass PLEASE LOG OUT OF ENCOMPASS AND BACK IN.  If this doesn’t resolve your issue, please email Brian Dinsmore at: bdinsmore@vandykmortgage.com and he will help reset the loan for you.

NOTE: When emailing Brian Dinsmore please include the following

• • Loan Number
  • Users assigned to the loan (LO, LP, UW. Ect.)
  • Milestone the loan is currently in

Thanks,