Corporate Communications

Restructure in Underwriting

Several months ago, we added an additional Underwriting Manager, JJ Darnell, to support our Western Region. Today we are pleased to announce the creation of East and West Coast Underwriting Teams. JJ and Lindsey have been working together over the last few months to acclimate JJ to our VanDyk family. Currently they share the responsibility of managing the UW Scenario Help Desk. Please continue to use theUWScenario@vandykmortgage.com regardless of East or West Coast. Since the creation of East and West coast teams, we have created new UW queues for East and West Coast that will be utilized when submitting loan files to Underwriting.

 

JJ Darnell will manage the West Coast Team to include the following teammates:

 

West Coast Team

Tracy Lucas

Kayla Murphy

Edward Boback

Rosemarie (Lynn) Smith

 

If you have an underwriting issue after 6:00 EST please contact JJ Darnell at (616) 974-9275 or via email at jdarnell@vandykmortgage.com.

 

Lindsey Kuhnle will manage the East Coast Team and those teammates include:

 

East Coast Team

Jennifer Anderson

Karen Widmeier

Ken Frachiseur

Melissa Riddle

Loree Haugom

Connie Gregg

Deana Daniels

Candi Bell

 

 

Kelly Sherwood, Assistant Underwriting Manager, will remain an integral part of both teams.  She will continue to be a support to JJ, Lindsey and our group of underwriters.  Kelly will also continue to manage rush requests for both East Coast and West Coast branches. Please email her with these requests copying Lindsey or JJ according to region.

 

To make sure we are fully supporting our West Coast origination teams through closing and funding we currently have two Closing Team members who work a schedule to accommodate our West Coast partners, Kelly McLaughlin and Delores Philmore. If you have an issue with a closing after 5:00 EST please contact either Kelly McLaughlin at 616.974.9208 or email atkmclaughlin@vandykmortgage.com or Delores Philmore at 727.497.6658 or email at dphilore@vandykmortgage.com.  You can also contact Monique Garcia at mgarcia@vandykmortgage or 727-214-6416 x414 until 6:00 pm EST. If you have a closing problem after business hours please contact Vicki Buck at vbuck@vandykmortgage.com or 727-744-8541.

 

We are looking forward to 2019 and what it has in store for our growth potential!!

Corporate Communications

Is Your Company a Top Mortgage Employer? Vote VanDyk Mortgage!!

Love your job? Love your company? We want to hear about it!

Here’s the link to vote: https://nmpmag.submittable.com/gallery/dde141f5-1136-4eaf-9949-d1a0c67d551b

Instructions:  Click on the link above, once you’ve reach the page find the “VanDyk Logo” and click on it.  From there all you need to do is vote by giving us the “Thumbs Up” as shown below.  You will be asked for your email address and name.  After creating an account please verify it via the email sent by NMP for your vote to count

Corporate Communications

Social Survey and Zillow

Social Survey and Zillow

Social Survey is currently in talks with Zillow to be able to auto post your reviews to Zillow in the near future (Early 2019).  In the meantime, to help drive additional reviews to Zillow we are now adding Zillow to your secondary workflow at the end of the survey (where the Google My Business link currently is.) In addition to this, Social Survey now has the ability to pre-populate the text from SocialSurvey reviews onto Zillow as well, to make the process as simple as possible for customers until they have the auto post agreement complete.

Below is an example of what the end of the survey will look like.  If a customer clicks the Zillow link, it will go straight to the “Write a Review” page on the LO’s individual Zillow page if they have it connected to SocialSurvey and will already have their review and star rating filled in for them, so they just have to click submit.  If you don’t have a Zillow page to connect too, they review will be posted to VanDyk’s Corporate Zillow page.

If you would like to get this setup, please send your Zillow link to Jessica Oliver at: joliver@vandykmortgage.com.