Need help? Here is who to call!

Help!  –  Quick Reference

Who to Call?

IT Support / Encompass

Origination Support

John Jones VP of Sales Management 727-433-4807 jjones@vandykmortgage.com
Joe Dishinger VP of Sales Management 616-460-8906 jdishinger@vandykmortgage.com
Caitlin VanDyk Executive Vice President 616-581-4053 cvandyk@vandykmortgage.com
Dawn Anderson Sales Operations Manager 702-401-3366 danderson@vandykmortgage.com

 

Corporate Communications

Upcoming Holiday Reminder

To better assist our branches, please see the below timeline, based on Estimated Closing Date, for CD deadlines during our upcoming 4 day weekend:

ECDs for Monday, 7/8, will all need TRID Ready by Tues, 7/2 and CD disclosed and executed by Wednesday, 7/3.

ECDs for Tues and Weds, 7/9 and 7/10, will all need TRID Ready by Tues, 7/2, and CD disclosed by Wednesday 7/3, executed by Fri 7/5.

 

Our offices are closed on Fri 7/5 so you must prepare your borrowers accordingly.

ECDs for Thurs, 7/11, will need TRID Ready by Weds, 7/3 and CD disclosed Monday, 7/8.

Thank you, and please reach out to compliance@vandykmortgage.com with any questions or concerns!

Corporate Communications

Freddie Mac Home Possible Income Limits Reduced

On June 20, 2019, Freddie Mac announced they are reducing the income limits for their Home Possible program from 100% of area median income (AMI) to 80% of AMI.    The implementation date is currently planned for July 28, 2019.   This applies to all Home Possible mortgages, including those in low-income census tracts.

We published in the June Lending Announcement that Fannie Mae’s HomeReady product also reduced their income limits from 100% of AMI to 80% of AMI; however, HomeReady still has no income limit in low-income tracts.

 

Freddie Mac Bulletin 2019-15 Home Possible income limits

Corporate Communications

Memorial Day

 

To better assist our branches, please see the below timeline, based on Estimated Closing Date, for CD deadlines during our upcoming 3 day weekend:

ECD of 5/28 – will need CD signed by 5/23
ECD of 5/29 – will need CD signed by 5/24
ECD of 5/30 – will need CD signed by 5/24**
**for an ECD of 5/30, the CD must be sent on the 24th, but can be signed on the 25th
ECD of 5/31 – will need CD signed by 5/28

Thank you, and please reach out to compliance@vandykmortgage.com with any questions or concerns!

SERVICE RESTORED – Florida Phone System Outage

***************** SERVICE RESTORED @ 2;39 pm***********************

Good morning everyone,

Currently, the Florida phone system is experiencing an outage. This means that incoming or outgoing external calls will not be sent or received.

We will update everyone when the system is back up and running.

 

 

Update: 12:50 PM – A field technician has dispatched out to the trouble location they gave us an ETA of 1:24 EST

Update: 11:45 AM – Frontier has been unable to diagnose the problem remotely and have dispatched a technician to come onsite.

Update:  10:44 AM   –  The outage has been confirmed to be with our carrier Frontier and they have not provided us with an ETA for resolution at this time.

 

Corporate Communications

TRID READY – How to get your CD out ASAP.

Hello Everyone,

As a reminder, in order to get your loan through the TRID process and into closing ASAP, please be sure your file has all the items that are required to clear the TRID review. See the attached TRID Ready Guide for everything you will need.

Also, please make sure you are entering your TRID Ready Date once your file has all the TRID items completed. Compliance prioritizes files by TRID Ready Date, so please do not forget to add this date.

We are doing everything we can to maintain our turn times, please help us do so by following the attached guide as closely as possible.

Thanks!

 

TRID Review Checklist – Branch Summary 5-17-19