Caitlyn Armendariz
Megan Crowley
Erica Fries
Kyara Miller
Chris Phillips
Shannon Reichelderfer
Shanna Reynolds
Angela Ross
Mary Spirou
Caitlyn Armendariz
Megan Crowley
Erica Fries
Kyara Miller
Chris Phillips
Shannon Reichelderfer
Shanna Reynolds
Angela Ross
Mary Spirou
Megan Crowley
Erica Fries
Chris Phillips
Shannon Reichelderfer
Wendy Skytta
Misty Banister
Danielle Bartholomew
Megan Crowley
Jo Harvey
Zuzana Kivakaite-Dowell
Chris Phillips
Shannon Reichelderfer
Penny Rhodes
Ben Austin
Alec Coleman
Megan Crowley
Jo Harvey
Zuzana Kivakaite-Dowell
Willa Mattingly 1:00pm-5:00pm
Jeanie Nivison
Chris Phillips
Shannon Reichelderfer
Penny Rhodes
Kelly Sweeney
October 6, 2023
We had some exciting Floify updates last week (see attached Newsworthy News email). Let’s review some of the highlights:
Check out the Floify Resources folder for recorded trainings and how-to guides. At the VDMC.net blog, the Howee’s Helpful Tips category is where you’ll find tips and tricks for Floify.
When you’re utilizing SimpleNexus for closing, please advise borrowers to use the link that gets emailed to them to access their docs. If they go to the LO’s VanDyk website (name.vandykmortgage.com), it will incorrectly redirect them to Floify. Make sure those SN borrowers are logging in at https://simplenexus.com/login to access their existing loans.
Currently, soft pulls are only available via Floify and are no longer available in SimpleNexus or on the Sarma website. Please DO NOT request soft pulls directly from Encompass. See the attached how-to for pulling soft pulls in Floify. Like re-scores, the cost of a soft pull cannot be passed on to the borrower. If you need access to an old report, please contact Production Support for assistance.
Check out the Prism Income Calculation Resources folder for a step-by-step guide for using Prism, with embedded video walkthroughs of using the tool. We also have attached a comprehensive reference sheet that compiles all 4 of the live training sessions, lists the topics, and has timestamped links to the training to watch. We recommend using Ctrl+F if you use this guide as it’s quite extensive!
We are excited to announce that as of September 28, .99% rate options have been added to Optimal Blue. This is not an error – you may originate and lock loans with these interest rate options now.
When you need a re-disclosure package (COC) sent out or a CD delivered, you are more than welcome to submit your request in Encompass and the compliance department will happily prepare and send for you. That’s some great news! Our SLA for these requests is by the end of the 2nd business day. Example – you submit your request on Monday, the package will be generated and sent by end of business Wednesday at the latest. If you need something sent urgently, shoot an email over to compliance@vandykmortgage.com after you have submitted your request, and we will determine the ETA we can accommodate. The REALLY GREAT NEWS is our compliance team is ready, willing, and excited to teach you and/or your designated branch team member how to prepare and deliver YOUR OWN COCs and CDs! HOLY AWESOME!!!! Take back the power and learn how to generate disclosures when you need them. Contact compliance@vandykmortgage.com to schedule a one on one or team training – we look forward to hearing from you!
We are doing away with the payment authorization form in Encompass that requires credit card information. To charge the borrower for fees outside of closing, the new CC Link Request form will be required. The CC Link Request form is available in Howee and Seafile here.
Once form is received by accountingclerk@vandykmortgage.com, a payment link will be emailed to the person (Borrower/Co-Borrower) listed on the form. Be sure to include the Encompass loan number on your form. Intent to proceed is ALWAYS required before the borrower can be charged, and we will not be able to request payment for any non-disclosed fees.
The below example is what the borrower will receive in their email.
When they Click to view/pay invoice, they will be taken to the specific transaction details where they can see the details and make a payment.
Borrowers not able to pay online can call the Accounting department to make a payment over the phone.
We have negotiated pricing for Sarma soft pulls – they will now be $5.50 per bureau per borrower, with a $2.25 mailing disclosure fee per borrower – but there is no reissue or Encompass fee if we run through Freddie Mac’s LPA. That comes to $18.75 for an individual tri-merge soft pull – all in. Note: We cannot pass the cost of the soft pull over to the borrower (same as with a rescore).
At this time, Xactus is not able to provide us with the tri-merge soft pulls needed for running LPA, so we are only offering this option with SARMA.
Be mindful that the credit data could change in the time between the soft and hard pull (FICO score, balances, payments, inquiries etc). If a soft pull is obtained after a tri-merge, a new tri-merge will be required and the most recent tri-merge used to qualify the borrower.
SARMA is all set up for a 3-bureau soft pull that can be run through Freddie Mac’s LPA. Here are the important details:
Reminder for those interested in an alternate credit option, XACTUS is available. The A/E info is below – Kimberly is excited to talk with you and provide one on one or group training whenever you like.
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Great news from Chenoa: loans with AUS approval will not have payment shock calculations applied!
As announced in the September news, NexBank is offering reduced LLPAs on Second Home and Investment properties under their Mortgage Connect product. Reminder – these are portfolio products for the bank, so these loans will be underwritten by NexBank.
Currently, after a loan is locked and the lender specified as NexBank, DO must be run instead of DU. UW will add a condition specifying this to ensure proper delivery. Once DO is run, DU will NOT work. We have set DO credentials accordingly and wanted you to be aware that you will receive an error message if you try to run DU after DO has been completed (and vice versa). We are hopeful the requirement for DO can be removed in the future and will advise if the procedure changes. For assistance or questions, contact ProductionSupport@vandykmortgage.com
New Training Resource: We’re excited to introduce the Real Estate Agent Co-marketing Training Journey, now available in your Total Expert accounts. This training is designed to assist your Real Estate Agent partners in maximizing the benefits of our Co-marketing tools.
Floify Marketing Materials: During the week of 9/26, we dispatched Floify marketing materials to your agent partners via your weekly marketing piece. Even if you opted out of sending the weekly piece for that week, you can still access this email in your Total Expert account.
Daily Office Hours: Have questions about either of these topics or anything related to Total Expert or other marketing technology? Join our daily office hours at 2:30 pm EST. Add office hours to your calendar.
Did you know that income fraud increased by 27.3% from 2021 to 2022? Most industry experts and risk managers say the increase in income fraud risk is their number one concern, methods of committing income fraud is through doctored paystubs.
You have likely noticed recent guidance and clarifications around compliance rules – for instance, when it comes to getting authorization to pull credit. As we know all too well, the industry is constantly changing. We need to ensure that we are compliant, secure, and keeping up with state and federal rules. In an effort to provide transparency and clarify VanDyk’s best practices, James Beebe, our Chief Compliance Officer & General Counsel, has put together important memos regarding three topics which we recommend you review and become familiar with. The memos are attached with a few important takeaways below:
Fair Lending Policy – Consistent Lender Fees
As a reminder, our Fair Lending Policy states that itemized lender fees must remain consistent for all borrowers, except in cases where there are legitimate, well-documented justifications for differentiation. When adjustments are necessary, we must adhere to our established practice of lender crediting the 801 fees rather than removing them entirely.
Agency Updates
Fannie Mae is beginning to align more with Freddie Mac in regard to Rental Income and Self-Employed Borrowers. Where we previously had some flexibilities, this is changing for all loans with application dates on and after January 1, 2024. Here are some bullet points of these impending changes:
Rental Income:
Self Employed:
BIG NEWS coming for DU Casefiles created on and after or resubmitted on and after the weekend of November 18, 2023!!! LTVs are increasing to 2- and 3-4-unit properties up to 95%!! Additional messaging updates will also be occurring over November 18th weekend for changes announced in our previous news surrounding Limited Cash-Out Refinances, Gift Donors, and Trust Income. See the attached DU V 11.1 Release Notes and the Newsflash email for full details.
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Freddie Mac is also making updates to Rental Income requirements for Settlement Dates on and after April 1, 2024.
Lease Agreements:
ADU:
For the complete Freddie Mac Bulletin visit https://guide.freddiemac.com/app/guide/bulletin/2023-19
We will be working on an updated Rental Income Cheat Sheet for publishing by the end of the year with the changes!
Also attached for Freddie Mac are LPA Release Notes and updated Feedback Messages for your reading pleasure!
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Upcoming Events and Reminders
Miss a training? You’ll find our monthly newscast and Iron Sharpens Iron recordings in the VDM Vault. Department-specific trainings are shared in their respective Seafile folders.
Don’t forget: you can find invitations on our shared calendar under Upcoming Events at VDMC.net.
Rent Free Letters
When a borrower is living Rent-Free and a Rent-Free Letter is required, evidence that the person providing the letter is either the owner of the home or the person on the existing lease is required.
A letter just from the borrower is not acceptable.
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Sarma + Freddie Mac LPA
As a reminder, when running LP with a Sarma credit report, make sure you are choosing MeridianLink (2) as the provider, with SARMA in the second dropdown.
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25 PointsFloify/SimpleNexus Pipeline Tip
You can add the Loan Source and Floify ID columns to your Encompass view to help manage your pipeline.
If the loan is active in Floify, it will have a Floify ID. If it’s blank, it hasn’t been set up in Floify yet.
For loans that were started in SimpleNexus but won’t close before 12/31, or for any new loans or TBDs, we want to make sure we see a Floify ID! If you don’t see a Floify ID, add your loan to Floify.
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Misty Banister
Austin Bell
Brad Chatel 12:00-4:00pm
Taryn Chatel 1:00pm-5:00pm
Hayden Dearden 8:00am-12:00pm
Jo Harvey
Melissa Helfer
Christin Klomparens
Elizabeth Kuehnau
Jeanie Nivison
Penny Rhodes
Angela Ross
Lincoln Ryan
Kelly Sweeney
Mickie Gomez
Jo Harvey
Jeanie Nivison
Penny Rhodes
Angela Ross
Shari Barker
Hunter Fox
Jo Harvey
Gil Januszewski 3:00pm-4:30pm
Penny Rhodes
Ryan VanDyk
Stacey Dettling
Jo Harvey
Tamara Plaxco
Ryan VanDyk
Branchy Acevedo 1:00pm-5:00pm
Collette Peters
Tamara Plaxco
Ryan VanDyk