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Jon Barnes
Andrew Brown
Justin Vanlede-Zinn
Tonya Antunes 8:45am-10:45am
Elizabeth Eyer
Donna Orso
Mickie Gomez
Sylvia Badias 8am-12pm
Todd Steadman
Kelly Coburn

May 16, 2022
As a reminder, the non-borrowing spouse’s email address is not needed until CD time on refinances only. The spouse’s name can be added to file contacts, but the email address should be left out to ensure no emails go out to the NBS prior to docs being available for them to sign.
We are pleased to have an official workflow in place which will allow the Loan Officer, Loan Officer Assistant and Transaction Coordinators access to any TBD file to make changes when the loan is in processing intake, processing, suspense and conditional approval milestones. The workflow is attached – please contact productionsupport@vandykmortgage.com or ITHelpDesk@vandykmortgage.com should you have questions or need assistance
We have updated our Minimum Standards for Acceptance into Underwriting to remove the requirement for the Patriot Act Information Sheet, Photo ID, and SSN Verification. It is still a best practice to verify this information to ensure we have data integrity and do not need to re-pull credit after submission into Underwriting.
GoPointDirect has suspended their Medical Professionals/Doctor and Wealth Builder loan programs. We received the following communication from our A/E: “We were not given a reason for the discontinuance by our investor either. This is beyond GoPointDirect’s control. We are no longer taking in any of these medical professionals loans at this time. I will let you know if GoPointDirect should ever offer this loan program again in the future but for now, there is no medical professional or WealthBuilder100 loan programs to offer at this time.”
Please review the attached update for an overview of how Encompass loan folders are managed. Note that not all of the folders have changed, but the Pipelines team will be monitoring and moving files per the updates in the coming days. If you have any questions, feel free to contact Jeremy Favazza at jfavazza@vandykmortgage.com or at Pipelines@vandykmortgage.com.
Should you need a Loan Commitment issued, the 2005 Mortgage Loan Commitment form that references the Good Faith Estimate will be replaced with the attached updated form moving forward. The updated form is automated and will pull in conditions from the UW tab to ensure required items are properly disclosed. The procedure to request a Loan Commitment Letter will remain unchanged.
Chenoa has announced that they are suspending their conventional programs effective immediately. We do not have a timeline on when this program may return, but will keep you updated as we find out more. If you have a loan that is conditionally approved for Chenoa HomeReady, please reach out to us so we can review.
We will still be releasing the Chenoa FHA later this month and will send out an announcement once the program is available again.
TBD loans that are locked will need to have initial disclosures issued within 3 days of lock. Compliance or Secondary will temporarily change the file’s address to “Not TBD” so the file will trigger a due date in Encompass, but the address will change back to “TBD” for the disclosures.
Last month, we asked everyone to enter important dates into loan files so we can meet or beat them – especially contract closing dates – and track our performance. Today you will notice that we are highlighting contract dates in pipeline views. Yellow: the loan has to close within the next 10 days; Orange: the loan has to close within the next 5 days; Red: we missed the date and will be reviewing the file to determine what went wrong to evaluate how to improve.
The Origination Compliance Department would like to announce that the default appraisal reinspection fee will be updated from $130.00 to $150.00 on initial disclosures starting 4/20/2022. If your branch has an individual setting for this fee, it will not be affected though you may request an update to your branch’s Encompass settings.
As a reminder, the appraisal reinspection fee can be added at initial disclosures to cover the possibility of needing a reinspection. If a reinspection does not end up being requested by the appraiser, the fee will be removed before closing. This $150.00 fee will only be placed on initial disclosures when the user has selected “yes” to the below field on Borrower Summary 2021 Page 2 – Disclosure Questions:
If you have any questions or would like a customization for your branch, please reach out to Ashley Favazza, Origination Compliance Manager, at afavazza@vandykmortgage.com
The FEMA disaster search has been updated to only run at the following points: Subject property address added, Submittal milestone, Approval milestone. The search will no longer run every time we enter the file.
2 new ATR/QM alerts have been added to Encompass. They are both considered HARD STOPs and will need to be resolved prior to closing. It is highly recommended to resolve these alerts ASAP, as they are typically fee or PMI related and can be costly to resolve.
The Closing Disclosure Desk – VDMC is now fully active and avalible for all users to submit initial and revised CD requests. As a reminder, you will need to clear all Integrity Check fails (red errors) prior to being able to submit your request.
We are moving towards expanding Hybrid eClosing and looking for volunteers. If your loan meets the criteria below, your loan is eligible for a Hybrid eClosing:
Please email closingcoordinator@vandykmortgage.com if you’d like to be involved!
We are working diligently to bring the reverse mortgage product back in house, and look forward to being able to provide additional details soon!

Appraisals & Addendums – Important Reminder
Please remember to upload your addendums into the appraisal orders. If we upload an addendum with a sales price that is different than the appraisal order shows, the branch also needs to send a message with the new purchase price, requesting the Appraisals team update the order. The Appraisal department is not authorized to review/read purchase agreement and/or addendums. ALL ADDENDUMS MUST BE FULLY EXECUTED PRIOR TO UPLOAD for appraiser acceptance.
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Mortgage Messaging & Floify
As a reminder: Mortgage Messaging will be disabled on 6/1/22, and Floify will be disabled on 6/30/22.
Loans that were disclosed in Floify may remain there as long as they close prior to 6/30/22. For those closing after that date, please invite the borrower to use the SimpleNexus portal.
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Jumbo – Documentation
As a best practice, when requesting JumboLoanReview@vandykmortgage.com to review your Jumbo loan,
be sure all income and asset documentation is uploaded to the eFolder for the team to review.
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Joint Loans/Co-Borrowers
Did you know that URLA will accommodate non-married borrowers on the same application in Encompass, since all applications are actually printed out as separate 1003s? YES! The trick is with the credit report.
For AUS to run, borrowers on same application in Encompass need to have joint credit report. If your borrowers are OK with that, we are too! Be sure you mark the additional borrower JOINT format indicator on the 1003 URLA Part 1.
If your borrowers are married but on separate 1003s in Encompass, that’s OK too! In that case, they need to have separate credit reports for AUS to run.
It’s an exciting and ever changing world, and we are here to answer questions should you need help! Let productionsupport@vandykmortgage.com know if you need assistance.
James Beebe
Jonathan Barnes
Justin Vanlede-Zinn
Elizabeth Eyer
Donna Orso
Sylvia Badias
Crystal Smith
Amy Taylor
Carol Baic
Todd Steadman
Samantha Halle
Austin Bell
Amber Workman
Collette Peters
Jo Harvey
Maryann Stanco
Matt Heeringa
Nicole Erickson
Amy Cornwell
Christine Schrader
Justin Vanlede-Zinn
Amanda Root
Sheri Rubacha
Kyle Fournier
Mackenzie Wright
Ben Olsen
Jacqueline Amick
Elizabeth Eyer
Donna Orso
Mandy Henwood
Carol Baic
Kyara Miller
Zack Hogg
Todd Steadman
Adam Morolla
Nikki VanderMolen
Samantha Halle
Rhonda Francis
Emily Kremer
Amber Workman
Annette Ream 12pm-4pm
Kalan Walters
Jo Harvey
Maryann Stanco 12pm-4pm
Nicole Erickson
Amy Cornwell
Christine Schrader
Justin Vanlede-Zinn
Trudi Burke
Kyle Fournier
Benjamin Olsen
Jacqueline Amick
Donna Orso
Carol Baic
Zack Hogg
Samantha Halle 8:30am-12:30pm
Jo Harvey
Amy Cornwell
Christine Schrader
Justin Vanlede-Zinn
Kyle Fournier
Jacqueline Amick
Carol Baic
Zack Hogg
Samantha Halle 8am-12pm
Tonya Herrera 9am-1pm
Jo Harvey
Kami Konyndyk
Lisa York
Amy Cornwell
Kyle Fournier
Jacqueline Amick
Kristina Simons
Carol Baic
Zack Hogg
Alex Hamilton
Jo Harvey
Maryann Stanco
Sarah Smith
Allison Clarke
Lisa York
Amy Cornwell
Rachel Wheat
Priscilla Venzor-Olivas
Kyle Fournier
Jacqueline Amick
Kristina Simons
Kelly Sweeney
Alexander Green
Zack Hogg
Aolany Duran
Tonya Herrera
Shannon Reichelderfer
Brad Chatel
Kalan Walters 8am-12pm
Miranda Balkema
Maryann Stanco
Sarah Smith
Rebecca Hilderbrant
Mitch Macomber
Alison Clarke
Rachel Wheat
Priscilla Venzor-Olivas
Warren Bennett
Kyle Fournier
Margarita Yates
Abigail Brown 2pm-5pm
Jacqueline Amick
Kristina Simons
Liz Lavender
Parker Johnson
Kelly Sweeney
Brenda Wilder
Keyera Barton
Alexander Green
Anthony Bellegante
Brian Ferguson
Zack Hogg
Ashlee DeLeon
Nikki Vandermolen
Ken Harmon
Amber Martin
Aolany Duran
James Beebe